Customer Journey Conference
On November 22, Brewery Of Ideas invites all customer-centric professionals to the Ghelamco Arena in Ghent for the first Belgian conference about the holy grail of customer journey. The place to be for a full day of learning and networking.
Every company and organization struggles with the challenge of optimizing its customer interactions and customer journey marketing. Because each of them are touchpoints or moments of truth. What is customer journey mapping, customer engagement or a touchpoint analysis… Numerous experts with hands on experience will help you with these questions by using real customer cases!